DESKTOP/LAPTOP REPAIR

1. Hardware Repair Services

1. Screen Repair/Replacement:

   • Laptops: Replacing cracked, damaged, or malfunctioning screens with new ones.
   • Desktops: Fixing monitors with display issues (flickering, no display, color distortion, etc.).

2. Keyboard Replacement:

   • Fixing or replacing faulty keys or entire keyboards for laptops or desktop keyboards.

3. Battery Replacement:

   • Replacing non-functional or degraded batteries for laptops or other portable devices.

4. Hard Drive Replacement or Upgrade:

   • Replacing old or faulty hard drives (HDD) with new, faster SSDs (Solid State Drives).
   • Data transfer and installation of new drives.

5. RAM (Memory) Upgrade or Replacement:

   • Installing additional RAM to increase system performance, or replacing faulty memory modules.

6. Power Supply Repair/Replacement:

   • Replacing damaged or malfunctioning power supply units (for desktops) or charging adapters (for laptops).

7. Cooling and Fan Repair:

   • Cleaning or replacing internal fans, thermal paste reapplication, and addressing overheating issues.

8. Port/Connector Repair:

   • Fixing or replacing damaged USB ports, HDMI ports, charging ports, headphone jacks, etc.

9. Optical Drive Repair/Replacement:

   • Repairing or replacing DVD/CD drives or Blu-ray players in desktop PCs or laptops.

2. Software Services

1. Operating System Installation and Repair:

   • Reinstalling or repairing operating systems like Windows, macOS, or Linux.
   • Solving boot-up issues, blue screen errors, or system crashes.

2. Virus and Malware Removal:

   • Running full system scans to detect and remove malware, viruses, and spyware that can slow down or damage the system.

3. System Optimization:

   • Cleaning up junk files, uninstalling unwanted programs, and optimizing settings for better system performance.
   • Speeding up slow computers by managing startup programs and performing disk cleanup.

4. Driver Installation and Updates:

   • Installing missing or outdated drivers to ensure hardware functions correctly (e.g., printer drivers, graphic card drivers).

5. Software Installation/Upgrades:

   • Installing essential software such as Microsoft Office, antivirus programs, and other productivity tools.
   • Upgrading to the latest version of software or installing custom applications based on customer needs.

6. System Recovery and Data Restoration:

   • Restoring previous system states through system recovery options (e.g., using restore points).
   • Fixing or reinstalling software that fails to run due to system errors or corruption.

3. Customization & Upgrades

1. Custom PC Builds:

   • Building custom desktops tailored to specific customer needs, such as gaming, video editing, or business use.
   • Selecting high-performance components (CPU, GPU, RAM) based on user requirements.

2. Hardware Upgrades:

   • Upgrading individual components like CPUs, GPUs, motherboards, or storage to boost system performance.

3. Laptop Cooling Pad and Accessories Setup:

   • Recommending or installing cooling pads and accessories to enhance laptop performance and longevity.

4. Preventative Maintenance Services

1. Routine System Clean-Up:

   • Dusting and cleaning internal components to prevent overheating and improve airflow.
   • Cleaning the keyboard and exterior for hygiene and aesthetic purposes.

2. Hardware Health Checkups:

   • Regular diagnostic services to check the health of hardware (hard drives, battery, etc.), and provide proactive maintenance.

3. Data Backup and Security:

   • Ensuring regular backups and advising on data protection (e.g., using cloud storage or encryption).

5. Consultation and Support Services

1. Tech Consultation:

   • Providing advice on the best desktop or laptop models for specific needs (gaming, business, graphic design, etc.).
   • Recommending suitable upgrades or new purchases based on the customer’s budget and use case.

2. Troubleshooting and Tech Support:

   • Assisting with minor or major issues, whether it’s hardware, software, or connectivity problems.
   • Offering ongoing support to customers with tech-related questions or challenges.