Information We Collect
- Contact information. We might collect your name, email id, mobile number, phone number, street, city, state, pin code, country and IP address.
- Information you post. We collect information you post in a dedicated space on our website belonging to awadhinfo.com.
- Product information. We may collect demographic information about you, products you like, products you intend to purchase, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
- Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We Collect Information In Different Ways
- We collect information directly from you. We collect information directly from you when you decide to purchase products from us. We also collect information if you post a comment on our websites or ask us a question through phone or email.
- We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
All such information provided by the customers is kept confidential and the company only obtains the following information from the customers, such as name, contact number, email address, home or office address, GST number. The company is able to use the information provided by its customer for its marketing and feedback purpose, such as calling and messaging via phone or whatsapp or email regarding various offers.
The company does not, on its own behalf, pass on the personal information of the users to third parties.
If the consumer wants to make any changes in his information or has any complaint, they can contact on Awadh Info Solution’s website and email address. But if a customer visits a third party link and share their personal information with that party, we are not responsible for their personal information.
From time to time we may change our privacy policies. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Delivery charge varies according to the distance.
It is possible that our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.
There are NO hidden charges/Extra Charges when you make a purchase.
In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone or through an in-person technical visit.
Free replacement will be provided, if the product is defective or damaged condition or different from the ordered item, If no defect is confirmed or the issue is not diagnosed within 10 days of delivery or Installation wherever applicable, you will be directed to a brand service centre to resolve any subsequent issues.
For products requiring installation, returns shall be eligible only when such products are installed by the brand.